Sector: SaaS/FinTech
Founded: 2011
Valuation: $1.4 billion (2021)

Overview: Chargebee is a subscription billing and revenue management platform that helps SaaS and subscription-based companies streamline their billing processes and manage their recurring revenue. Chargebee leverages a highly scalable SaaS model, allowing businesses to pay based on the number of customers they manage on the platform.

Challenges encountered:

• Competing with global giants in the subscription management space.
• Managing cash flow and revenue recognition, especially as the company expanded globally.
• Scaling the platform’s infrastructure to accommodate large enterprise customers.
• Ensuring compliance with diverse tax and regulatory environments in multiple markets.

Solutions Implemented:

• Revenue Recognition Automation: Suggested automating revenue recognition and billing processes to ensure compliance with international financial reporting standards (IFRS) and improve cash flow transparency.
• Infrastructure Investment: Recommended strategic investments in scalable cloud infrastructure to support global expansion, reducing operational bottlenecks.
• Regulatory Compliance: Introduced a compliance monitoring system to ensure adherence to financial regulations in different regions, reducing legal risks.
• The company raised over $125 million from Tiger Global and Insight Partners, focusing on scaling its operations globally while building advanced product features.

Outcomes Attained:

• Improved cash flow management through automated billing and compliance systems.
• Scaled platform infrastructure efficiently, leading to successful onboarding of larger enterprise clients.
• Lowered regulatory risks, enabling smoother global expansion.